Announcement of the industry’s first measurement of the effects of nursing-care services using voice

(Mind Health Measurement System has been renamed to Motivel. Last updated: 2020-01-08)

Visualize unspeakable feelings and support the healthy life of the elderly.

"Mind Health Measurement System" that is provided by Risk Measurement Technologies Co., Ltd. (Headquarters: Naka-ku, Yokohama, CEO: Kanji Okazaki / hereinafter referred to as RimTech) has been started to measure and evaluate the effects of nursing-care services from October 2020 in nursing care facilities that are operated by PRESENCE Co., Ltd. (Headquarters: Kanazawa-ku, Yokohama, CEO, Sannohe / hereinafter referred to as PRESENCE).


PRESENCE is working to realize nursing-care services tailored to each elderly to support the healthy lives of the elderly. Under these circumstances, PRESENCE and RimTech have started to measure and evaluate the effects of the nursing-care services in order to objectively and quantitatively evaluate the satisfaction level of nursing-care services without relying on verbal communication using "Mind Health Measurement System".

Expected results

Realization of nonverbal communication

We think it seems easy that someone express thoughts and feelings in words, but it is often difficult. At that time, with the Mind Health Measurement System, we can easily visualize the state of mind, such as "this was good (comfortable)" or "not suitable", even if elderly people cannot communicate well. In addition, we think that many elderly people are concerned about their surroundings and make statements that are contrary to their own thoughts. We can capture the true feelings of such kind elderly people.

Smiles increase

If we can understand elderly feelings with only voice, we can improve nursing-care services quickly and increase the smiles of the elderly. By increasing the number of smiles, the environment will become brighter and more enjoyable, so we think that elderly satisfaction is expected to improve dramatically.

Full of empathy

Utilization of the mind health measurement system means that there are more ways of communication. Even if someone cannot communicate well, we will be able to convey his/her feelings. The accumulation of "getting to know someone’s thoughts and feelings" and "being able to know the thoughts and feelings of others" creates a friendly environment full of empathy.

Benefits of mind health measurement system

Flexible service review

We can review the nursing-care services according to each elderly person. It can also be used for service content and human resource development.

All you need is voice

All you need to measure is your voice. You do not need meaningful words, and you do not even have to read the document and answer the questions.

Easy and Simple

Intuitive operability that anyone can easily use. You will not get lost in the operation.


The measurement time is only 5 seconds. You can check the measurement results immediately.

Corporate profile


4-16-17 Mutsuura minami, Kanazawa-ku, Yokohama city, Kanagawa

Risk Measurement Technologies Co., Ltd.

1-101-1 Sakuragicho, Naka-ku, Yokohama city, Kanagawa

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